FAQ

Have Questions?

Ask Printer Pro provides fast remote setup and troubleshooting for HP, Canon, Epson, Brother and more—no on-site visit needed. Most issues (drivers, Wi-Fi, scan errors, paper jams) are fixed in 15–45 minutes over a secure session. Call +1-205-319-0078 or book online to get started.

What services do you provide?

We handle printer setup, repair, drivers, Wi-Fi/networking, paper-jam and error-code fixes, print quality issues, routine maintenance, and ink/toner guidance.

Which printer brands do you support?

HP, Canon, Epson, Brother, Xerox, Ricoh, and more. Share your model number and we’ll confirm.

What are your service hours and response time?

Business days with same- or next-day appointments when available. Urgent tickets can be prioritized.

Can you set up wireless printing and scanning?

Yes—Wi-Fi setup, network configuration, scanning to PC/email, and driver installation.

Do you provide on-site service?

No. Ask Printer Pro provides remote support only. Most setup and troubleshooting can be fixed over a secure remote session. If we detect a hardware fault, we’ll guide you to a service center.

Is my data safe during service?

Yes—no personal documents are stored; only necessary settings are accessed.